Comm Partners connect Polycom 670 Podręcznik Użytkownika Pobierz pdf (Strona 110)

User Guide for the SoundPoint IP 670 Desktop Phone

6 - 8

Audio

Productivity Suite

Symptom Problem Corrective Action

There is no audio on the

headset.

The connections are not correct. Do one of the following:

• Ensure the headset is plugged into the

jack marked Headset at the rear of the

phone.

• Ensure the headset amplifier (if

present) is turned on and/or the

volume is correctly adjusted. If the

amplifier uses batteries, check that

they are fully charged.

You are using a headset and the

people you call hear echo.

There may be an issue with the

echo cancellation feature of your

headset.

Do the following:

• Press the Menu key, then select

Settings > Basic > Preferences >

Headset > Echo Cancellation.

• Using the arrow keys, select Enabled,

and then press the Select soft key.

• Contact your system administrator.

Symptom Problem Corrective Action

You are trying to access one of

the following features, but it is not

available on your phone:

• Corporate Directory

• Recording and Playback of

Audio Calls

• Managing Conferences

The license is not installed on

your phone or it has expired.

Do the following:

• Press the Menu key, then select

Status > Licenses.

• Using the arrow keys, verify that the

features that you want to use has a

valid license.

• Contact your system administrator.

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